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Senior Process Development Analyst

General Information

Ref #
2600007U
Location
Qatar-Doha
Job family
Engineering
  • Closing Date: 2026-06-01

Description

About the Role

You will be responsible for identifying potential areas for process improvement, design new processes and guide process changes and provide the required guidance for sustainable implementations in Technical.

Key Responsibilities:

 

  • Organizes and supervises the continuous improvement activities across Technical to ensure that the process and procedures are continuously evaluated and enhanced as per the changing needs

  • Measures process gaps, defines process improvements, implements process changes and controls that the changes meet the defined business results.

  • Develop process measurement and automated KPI reporting by maintaining data accuracy in the MRO system.

  • Implement process changes bringing along industry best practices and ensured a sustainable result by recurrent measurement and procedure development.

  • Detailed understanding of our MRO systems, identify gaps in existing process and system capability and propose areas for improvement.

  • Lead and control the project implementations across Technical MRO ensuring projects are completed as per the organization project guidelines.

  • Oversee the engagement with stakeholders in Technical, Flight Ops and other dependent departments and drives successfully cross departmental projects implementations.

  • Develops and maximizes the use of the MRO systems and proposes system enhancements in order to have the best system utilization.

  • Develops and executes system and data-oriented approaches in order to support data-driven objective business decisions. Develop the required system metrics in order to have standard objective measurements.

  • Adopts a positive and result-driven culture by engaging and motivating other project team members.

  • Develops cross functional capability by implementing and executing cross department projects.

  • Actively promote continuous improvement and lean principles across Technical MRO through training of staff, engagement workshops and implementing projects.

  • Perform other department duties related to his / her position as directed by the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualification

The successful candidate will have the following skills and qualifications:

Essential

  • High School Qualification / Vocational Qualification / Diploma or Equivalent with Minimum 5 years of job-related experience OR 

  • Bachelor’s Degree with Minimum 4 years of job-related experience.

  • Detailed Knowledge of MRO systems and its integration with other Aviation / M&E system modules including capabilities, limitations & best practices.

  • Awareness of project management methodologies.

  • Must have a strong, demonstrated commitment to customer service and be committed to proactive review of functional processes and procedures to continually enhance service quality, service delivery and support.

  • Interpersonal and organizational skills with ability to communicate effectively with both technical and nontechnical QR Staff at all levels.

Preferred

  • Detailed knowledge of Airline and MRO systems

  • Project Management knowledge

  • Development knowledge of M&E systems reports/dashboards

Essential Skills

  • Awareness of project management methodologies.

  • Knowledge of integration between MRO system modules including capabilities, limitations & best practices.

  • Must have a strong, demonstrated commitment to customer service and be committed to pro-active review

  • of processes and procedures to continually enhance service quality, service delivery and support.

  • Interpersonal and organizational skills with ability to communicate effectively with both technical and nontechnical QR Staff at all levels.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=2600007U
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