Senior Airport Services Agent - Damascus

To be successful in this role you will need:

• Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• DCS experience and knowledge of ticketing is an advantage for this job
• Able to manage mishandled baggage services, including service recovery situations with customers.
• Ideally completed courses in Passenger Handling and Customer Services
• High level of computer literacy
• Excellent customer focus and service delivery.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community