Skip to content
Job title
Communications Manager - Cabin Services
Ref #
232277
Location
Qatar - Doha
Job family
Cabin Crew & Cabin Services
  • Closing date: 10-Mar-2026

About The Role:

As Communications Manager under Cabin Services, you are responsible for leading the strategic communication initiatives within the Cabin Services Division, ensuring that communication efforts support the division’s overall goals. You will develop and execute communication strategies that keep all stakeholders aligned, turning business priorities into clear and actionable communication plans. You will also oversee the delivery of timely and accurate content to keep cabin crew informed of policies, procedures, and operational updates.

Other Key responsibilities:

  • Partner with internal stakeholders to strengthen crew engagement touchpoints and ensure effective two-way communication.

  • Lead the development of sensitive, high-impact, or time-critical communications, ensuring they align with leadership direction and operational realities.

  • Support Leadership during periods of operational disruption or heightened activity by coordinating timely and consistent internal communications.

  • Translate operational, policy, and procedural changes into clear, crew-ready communications that support understanding, adoption, and operational readiness.

  • Establish and maintain structured feedback mechanisms to gather crew insights, analyze sentiment, and turn feedback into actionable communication enhancements.

  • Take responsibility for your own ongoing personal development and growth of expertise.

  • Ensure that all uses, disclosures, and requests for information (in any form) comply with the data protection principles adopted by the QR group and are limited to what is reasonably required to fulfil intended business purposes.

  • Perform other departmental duties related to his/her position as directed by Head of the Department.

Be part of an extraordinary story

 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

 

Qualifications

About You:

We are seeking a passionate, innovative, and experienced professional to join our Cabin Services Team.

To be successful in this role you will have:

  • A Bachelor’s Degree or equivalent with a minimum of 6 years job-related experience, OR a High School/Vocational/Diploma Certificate with a minimum of 7 years job-related experience.

  • Strong background in strategic communications or related fields.

  • Demonstrated experience in strategy support, corporate communication, or content development.

  • Proven ability to create targeted content and articulate complex information.

  • Experience in using graphic design tools (e.g. Adobe Photoshop, or similar) preferably within the aviation or similar industry.

  • Excellent written and spoken English/Arabic communication skills; additional languages are an advantage.

  • Proficient in MS Office Applications and business communication tools.

  • Working knowledge of data visualization tools such as Microsoft Power BI or similar platforms.

About Qatar Airways Group 

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

 

Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 9 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024 and 2025.

In 2025, Qatar Airways was awarded ‘Airline of the Year’, ‘World’s Best Business Class’, ‘World’s Best Business Class Airline Lounge’ and ‘Best Airline in the Middle East’.

Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the ‘World’s Best Airport’, as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the ‘Best Airport in the Middle East’ accolade for 10 consecutive years, as well as ‘World’s Best Airport Shopping’ for the second year in a row.

 

How to apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing the application form.


About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=232277