Administration Officer

About the role:

As the Administration Officer, you will provide a range of administrative, logistical and organisational support to the line manager as well as the whole team. You will manage and evaluate administrative requests from within the department and ensure all are within corporate guidelines, including but not limited to proposals, manpower movements (SRFs/ interviews/ SMAs), leaves/ duty travel requests, ticket rebate requests, agency-related queries/ proposals. To effectively support the preparation of reports and handles special projects related to the activities of the department.

Responsibilities:

• Manage and co-ordinate internal and external communications including handling all calls to line manager office in efficient and professional manner. To independently manage correspondence both with internal and external parties, based on guidelines, and outlines set by the Vice President / Team Managers.

• To act as first point of contact for incoming queries from external and internal stakeholders. To record, filter, disseminate and communicate all incoming and outgoing matters to line manager taking follow-up action where appropriate.

• To act as the link between GS&S department and other related QR departments as well as external stakeholders.

• To provide administrative support to the line manager including answering phones, distributing post, word processing, preparation of PowerPoint presentations, drafting of letters, electronic communications, minute-taking, setting up and maintaining excel spreadsheets, data input into databases, management of databases, file management, diary management, photocopying, faxing, and any other related duties.

• Responsible for generating business documentation, including but not limited to report writing, presentation creation and spread sheet preparation and distribution.

• Responsible in ensuring that the structure, standards, processed and tools as defined by the company are in place and maintained.

• To assist in the maintenance and delivery of policies and procedures in the areas of human resources, health and safety.

• To make travel and hotel accommodation arrangements in line with agreed guidelines and procedures.

• Responsible for supporting the Line Manager and the department in delivering planned projects within a specified deadline, in terms of documentation, follow-ups, task coordination.

• Plan, organise and prioritise tasks in order to meet deadlines, as well as work with minimal supervision and attend meetings where required to record minutes, manage administration, assist with reports.

• To maintain the highest standard of professional conduct at all times with clients and colleagues.

• Manage and coordinate special projects and report progress to the Line Manager.

• Independently manage multiple tasks and assigned projects whilst respecting the deadlines and simultaneously ensuring the integrity of all information and data.

• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

• Supporting the Division Head through external engagements with IATA Safety, Flight and Ground Operations Advisory Council (SFGOAC).

• Establishing and maintaining effective relationship and liaison with Aviation Regulators. facilitating the requirements for various specialized working groups.

• Planning, organizing, and arranging agenda and speakers for the quarterly workshops of the division, in an efficient and smooth manner.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.