Qatar Airways

About the Role: 

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our team in providing administration support for smooth functioning daily in order to support the back of house operations in an effective and efficient way. Handling of confidential and sensitive issues involving continual inter-departmental relations. Represents the team through correspondence, telephone and personal contact. Liaise with other departments to arrange the logistics of resources.

Operation:

• Perform advanced, diversified and confidential administrative and secretarial support. Handle a wide variety of situations and tasks involving the clerical and administrative functions of the office.

• In consultation with the team generate business documentation, including presentation creation and spreadsheet preparation and distribution.

• Prepare charts and compile reports as needed and ensure that all files are complete and properly maintained.

• Perform administrative tasks based on set procedures, establish and maintain filing systems, categorise and maintain manuals, invoices, manage and co-ordinate travel needs and other source data.

• Research information and initiate assigned tasks accordingly.

• Coordinate internal and external communications.

• Respond to complaints and requests for information and assistance, interpret and explain procedures and policies pertaining to internal inquiries of staff.

• Attend and take notes at meetings, coordinate travel arrangements, records of Communication (documents, E-mail) to meet the requirements of the team.

• Upload duty roster in the eTAS (Electronic Time and Attendance System) for all QDFC employees, ensuing all rosters are uploaded timely, and any changes made on employee schedule are updated in the system on time to avoid any discrepancies and ensuring system accuracy.

• Work with all employees in a consultancy role, assist all QDFC employees on their queries and concerns, ensuring information provided is accurate and in a timely manner, e.g.: applying vacation leaves/Emergency Leave in GEMS, accommodation change, curfew request, applying for RP/Airport Pass, RP/Airport renewal and enrolling themselves for mandatory training.

• Collect, review and submit all documents related to employee requests to HR for necessary approval, follow up with the person concerned for statues update and inform the employee accordingly to ensure flawless communication process.

• Coordinate with concerned party to arrange female transportation, ensure bus pick up/drop off time is always synchronized with duty roster to support operational requirement.

• Order and control all inventory of stationary items, maintain and replenish inventory, anticipate needed supplies, track office expenditures by recording expenses.

• Coordinate with HR on new joiner's joining formalities and department induction, offering assistance to new staffs, supporting new joiners settling down in new role

• Perform other department duties related to his/her position as directed by the Head of the Department

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellent results across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.