To be successful in this role, you will need a High School Qualification combined with a minimum of three years experience in a customer service role with exposure to airport passenger handling. Completion of the IATA or Airline Basic Tariff and Pricing Course would be advantageous. You will need excellent interpersonal skills, a team oriented approach and strong IT and organisational skills. Previous exposure to a GDS, including the Amadeus ALTEA passenger handling system would be well regarded.
An upbeat and positive attitude are necessary to perform well in this very high pressure and demanding environment.
English language fluency (written and spoken) is a requirement for this position.