Current Opportunities

QR16137 - Senior IT Support Officer | Qatar Airways | New York

Organisation: Qatar Airways
Job Function: Information Technology
Division: New York - JFK
Employment Type: Full Time - Permanent
City: Americas | USA | New York
Last date of application: 08-Dec-2017

Qatar Airways

Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.


Plan, implement and maintain infrastructure such as servers, desktops, laptops, printers, scanners, phones and network communications for the entire Americas region. Manage and provide administrative. operational and maintenance support for all IT Technology services, ensuring quality service is provided at all times to meet the user and business operational requirements. Responsible for IT Service Management in coordination with regional IT maintenance/ support service providers, QR headquarters team, SITA and other relevant service profiders for all IT technology services to ensure stable, consistent and reliable secure IT services for users and business operations. Carry out IT system administration activities in order to ensure that IT infrastructure services are compliant to system and security standards of Qatar Airways IT.

  • You will have a relevant College or University qualification to min Bachelor's level in a subject relevant to IT
  • Additional IT infrastructure cenrtifications
  • Preferred to have a certification in ITIL
  • Proficiency in computer administration, windows operating system, network management, wireless access point and controller management. 
  • Proficiency in airline reservation and departure control systems, especially Amadeus
  • Proficiency in SITA Network
  • Vendor Management 


  • Minimum of 5 years of relevant experience
  • Should have worked with a large corporate with good knowledge of IT delivery and service support models. 
Note: you will be required to attach the following:
1. Resume / CV

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