Current Opportunities

QR15464 - Remote Control Desk Operations Coordinator | Qatar Aviation Services | Qatar

Organisation: Qatar Aviation Services
Job Function: Cargo
Division: Cargo Services - QAS (Division)
Employment Type: Full Time - Permanent
City: Middle East | Qatar | Doha
Last date of application: 27-Aug-2017

Qatar Aviation Services

Qatar Aviation Services (QAS) is an award winning, premier ground handling organisation whose global headquarter is at Hamad International Airport (HIA), the hub airport of Qatar Airways. Since its establishment in 2000, QAS has developed a reputation as a premium provider of world-class ground services to: international airlines; Heads of State and VVIPs; private fleets and customers; executive charter flights and cargo operators.

The QAS team comprising of over 8,000 strong multicultural employees, is dedicated to fulfilling the total passenger and cargo requirements of the airport, the airlines and customers it serves. This team of highly trained and diversely skilled staff is the reason for QAS outstanding success and their Customer’s satisfaction.

About Your Job:

In this role you will be responsible for providing support to the Operational teams relating to the utilisation and the smooth running of the automated ULD and Cage store systems and their associated equipment.

You will be the focal point for the reporting of any faults/breakdowns within the system and for ensuring that the necessary action is taken to minimize the impact to the operational performance. You will represent the key link between the users of the systems and the operational management and maintenance teams by keeping all parties up to date with regular progress reports on faults/breakdowns /equipment status reports.

You will coordinate the CWIS systems and EDS RC screens to detect any fault alarms and take corrective action. Receiving and logging all  system related faults/breakdowns and communication to Maintenance/Reactive teams to attend, assess and repair fault/breakdown.

You will be responsible for assessing the status of the systems and recognizing any potential issues, analyse and make decisions to avoid potential disruption/delay to the operational areas that could cause impact to consignment delays. Moreover, you will be communicating progress reports for all faults/breakdown of equipment to the relevant parties in a timely manner (SLA).

About You:

To be considered in this role you must have a minimum of 3 years of job-related experience. Those with further vocational training will be preferred.

Good communication skills in English, computer literacy in all MS Office Applications, as well as a strong understanding of the company’s and their customers business and the importance of the systems in providing performance are essential requirements of the job.

All Cargo employees are encouraged to apply for this role. Please contact Cargo administration office for further information.


You should have

- Knowledge of CWIS systems and EDS RC

- Knowledge of automated ULD and Cage store systems


Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate

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