1. Scope and Purpose
This Candidate Privacy Notice (“Privacy Notice”) describes how Qatar Airways Group, Q.C.S.C (the
“Company” or “We”)
collects and uses personal information relating to Qatar Airways People worldwide, why we need it, how we use it and
what protections are in place to keep it secure. It applies to the processing by Qatar Airways of all Personal Data
we gather or use in connection with your relationship with us as a candidate when you use our career website,
http://careers.qatarairways.com (from now on referred to as our "Website"), provided by us and when
with us using online and offline channels. We will only use your Personal Data in accordance with this Privacy
Notice. Please note that there may be additional guidance issued in the country for which you may be applying to.
Wherever such local guidance may be required to enable compliance with any local law or regulation, if that local
guidance is in any respect inconsistent with this Notice, this Notice shall only apply to the extent that it is
consistent, or may be made consistent, with that local guidance from time to time. This Privacy Notice can be
changed over time to comply with law or to meet our changing business requirement. The most up-to-date Privacy
Notice can be found on our Website. This Privacy Notice was last changed on June, 2018.
2. Key Terms
“Personal Data” means information about you, and from which you could be identified as a natural
information which may be protected under the privacy or data protection laws of the country for which you may be
“Qatar Airways” “we” and “us” mean Qatar Airways Group, Q.C.S.C
including its subsidiaries and branches.
“Qatar Airways People” and “you” mean prospective employees.
“Sensitive Data” means special categories of information relating to your racial or ethnic original,
opinions, religious or philosophical beliefs, or trade-union membership and the processing of genetic data,
biometric data for the purpose of uniquely identifying a natural personal, data concerning health or sexual
3. Privacy at Qatar Airways
It is Qatar Airways’ policy to:
- (i) Tell you (either directly or in our policies) about how we will use your Personal Data;
- (ii) Only collect Personal Data from you when we need it for legitimate purposes or legal reasons;
- (iii) Ensure that your Personal Data is adequate, relevant and not excessive for the purpose for which we
- (iv) Not keep your Personal Data for longer than we need to;
- (v) Keep your Personal Data secure, and limit the people who can access it;
- (vi) Ensure that you know how to access your Personal Data and exercise your rights in relation to it, including
being able to keep it accurate and up-to-date; and
- (vii) Ensure that any third parties we share your Personal Data with take appropriate steps to protect it.
4. What Personal Data does Qatar Airways collect from and about you?
During the application and recruitment process, we collect and use different types of Personal Data about you,
depending on your circumstances, your role and the law, which may include without limitation:
|Type of Personal Data
||Description of Personal Data
|Information about you
||name, address, date of birth, marital status, nationality, race, gender, religion, and preferred
language, details of any disabilities, work restrictions.
|Information to contact you
||Based on how you choose for us to contact you, your name, address, telephone (current work and home),
and e-mail addresses.
|Information about who to contact in a case of emergency (yours or ours)
||Where you have provided this information, name, address, telephone, e-mail addresses of your emergency
contacts and their relationship to you.
|Information to identify you
||Photographs, passport and/or driving license details.
|Information about your suitability to work for us and/or a relevant third party
||References, video interview recordings, phone screening records, previous employment information
(including packages and benefits), background screening checks, medical information, medical fitness
assessment, interview notes, work visas, ID information such as passport details and driving license
information, records/results of pre-employment checks, including criminal record checks, credit and
|Information about your skills or experience
||CV’s, resumes and/or application forms, references, records of qualifications, skills, training
professional licenses, professional certifications and other compliance requirements.
|Information about your terms of employment / previous employers/ previous applications
||Information relating to any previous applications to Qatar Airways and/or any previous employment
history with Qatar Airways or employment details with other companies, salary information before/or
after tax, immigration visas, work permits, non-disclosure agreements, separation documentation, release
letters, end of service letters.
|Information that we need to provide you or your declared dependents, relatives and
with benefits (e.g. sponsorship, medical insurance and travel) and other entitlements
||Name, passport, birth records, copy of your spouse’s name, proof of relation, identification details,
dependants names, proof of relation, identification details.
5. For what purpose will your Personal Data be used?
5.1 Your personal information will be used by Qatar Airways for the purposes of carrying out its application and
recruitment process which includes without limitation:
- i. To administer your user account on our Website;
- ii. To assess your suitability to work for Qatar Airways;
- iii. To perform requisition and applicant management activities;
- iv. To perform precision matching to job vacancies;
- v. To conduct screening, assessments and interviews;
- vi. To maintain a library of correspondence;
- vii. To make reference checks (where applicable), including providing information to third parties to conduct
- viii. To make job offers and facilitate administration of employment contracts;
- ix. To conduct medical fitness assessments to determine suitability of work;
- x. To conduct pre-employment checks, including determining your right to work in a specific jurisdiction and
carry out criminal record and credit checks where applicable in accordance with local laws.
5.2 If you do not provide your Personal Data or choose to delete the Personal Data provided by you from the Company’s
database, we may be unable in some circumstances to comply with our obligations and we will inform you about the
implications of your decision. The purpose of this processing is to ensure the Company’s compliance with the law
including but not limited to the prevention of crimes and disclosure of Personal Data and Sensitive Data to
government institutions and supervisory authorities including the Ministry of Labour, Interior, Finance, and Human
Development as required by law and solely based on legal requirements.
5.3 Where you disclose Personal Data on behalf of your referees or declared dependents, you undertake and will ensure
that the individual whose Personal Data is supplied to Qatar Airways has authorized the disclosure, is informed of
and consents to the terms and conditions of this Privacy Notice. Where applicable, the Personal Data of your
declared dependents may be processed by us to enable your declared dependents to avail certain benefits based on
your Contract of Employment and applicable Company policies. Where the disclosure is in respect of a minor’s
Personal Data, you should do as only as the parent or legal guardian of that child.
5.4 Where necessary, we may keep Sensitive Data relating to your health, which could include GP reports and notes.
Personal Data will be used in order to consider how your health affects your ability to do the job for which you
5.5 If you are offered and have accepted employment with Qatar Airways, your Personal Data and that of your
collected during the recruitment process will become part of your employment record.
5.6 If in the future we intend to process your Personal Data for a purpose other than that which it was collected, we
will provide you with information on that purpose and any other relevant information.
5.7 We use automated decision-making methods to increase the efficiency of our recruitment procedures. The automated
decision-making is applied to the responses provided by you to the application questionnaire and forms part of the
initial screening process that ensures priority is given to those applications that meet our criteria(s) and
business requirements. Our automated decision-making never uses Sensitive Data to automatically screen-out
6. Sensitive Data
Where we process Sensitive Data, we will always obtain your explicit consent to those activities unless this is
required by law, or the processing is necessary for the purposes of carrying out the obligations and exercising
specific rights of the Controller in the field of employment. Where we are processing Sensitive Data based on
consent, you have the right to withdraw that consent at any time.
7. How do we protect your Personal Data?
We have security arrangements in place to guard against unauthorised access, improper use, alteration,
accidental loss of your Personal Data. When we use third party organisations to process Personal Data on our
we ask them to demonstrate their compliance with our security requirements, and any instructions we may give
and their compliance with appropriate security, technical and organizational measures to protect the Personal
as required by the applicable law. Other than as mentioned above, we will only disclose Personal Data about you
your dependants to third parties if we are legally obliged to do so or where we need to comply with our
duties to you, for instance we may need to pass on your Personal Data or that of your dependants to our external
service providers (for e.g. payroll, pension, health insurance, hotels, other airlines, government institutions
visa related formalities). Thus, the third parties may receive or have access to your Personal Data or Personal
of your dependants.
8. Cross-border Transfers
As a company based in Doha, State of Qatar, we may transfer Personal Data about you to other group companies for
purposes connected with your recruitment process. In limited and necessary circumstances, your Personal Data may
transferred outside of the EEA or to an international organization to comply with our legal or contractual
requirements. Consequently, you agree that your Personal Data may be subject to cross border data transfers, and
be processed in countries outside of your country of residence, and for individuals resident in the European
Economic Area ("EEA"), this includes transfers outside of the EEA. Some of these countries may
protection laws that provide an equivalent level of data protection as the laws in your country of residence. We
have in place safeguards to ensure that your Personal Data is adequately protected including entering into EU
Standard Contractual Clauses with third parties who will access or process your Personal Data.
Where you have created a user account, the storage retention period of the user account applies. Your Personal
collected by us during your recruitment will be retained as long as necessary to achieve the purpose for which
was collected, for the duration of your employment (subject to applicable laws) for as long as is legally
and for any period thereafter as per the applicable Company’s retention policies and procedures. After this
your Personal Data will be deleted from our systems. If your application does not lead to an employment
recognition data record will also be stored. We need this data record in order to recognize you should you apply
a new position.
10. Questions about the Personal Data Qatar Airways holds about you?
If you have any questions about the Personal Data that we hold about your application with us, you can send us a
request using the Contact us page of our Website. Please always quote your applicant ID, your recruitment
name when making a request to assist us in identifying you and address your queries promptly. If you feel that
not comply with applicable privacy rules you have the right to lodge a complaint with a competent data
For the purposes of the General Data Protection Regulation, Qatar Airways Group, Q.C.S.C which has its registered
office at Qatar Airways, Tower, PO Box 22550, Doha, State of Qatar is the Controller of your Personal Data.
you have any questions about the processing of your Personal Data or this Privacy Notice, please contact: Qatar
Airways Group, Qatar Airways Tower 1, PO Box 22550,Doha, State of Qatar, Attention: Data Protection Officer.
*Last updated June 2018