Cargo Sales Manager Texas

With an extensive global network, highly experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world.

As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Sales Team as a Cargo Sales Manager. This role is on-site and open to either Dallas or Houston cargo office. 

Accountabilities:

• Ensure an overall utilization of booked seats for more than half of capacity measured from 90 days prior to departure.
• Plan, direct, and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue.
• Meet and/or exceed the set cargo revenue targets.
• Assist RCM in preparing and controlling the revenue and cost budget.
• Prepare a business and marketing plan in order to optimize revenue opportunities and maximize QR’s presence in the market.
• Negotiate short-, medium-, and long-term pricing initiatives to mutual benefit which are consistent with the station’s revenue goals and pricing guidelines.
• Direct sales visits with freight forwarding community in local region.
• Evaluate QR’s market share, traffic movements to/from station and other airline practices and identify areas of concern and recommend remedial action.
• Ensure QR’s participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations. Liaise with marketing department to obtain technical assistance.
• Analyze key market data, i.e., CASS, World ACD, Local Airport, etc.
• Weekly and monthly sales reporting to RCM.
• Ensure all agent/ freight forwarder queries are answered with effective solutions on time.
• Monitor customer complaints for any trends and where appropriate initiate corrective action plan.
• Oversee and supervise employee’s daily activities.
• Regularly evaluate the department or teams' objectives, plans, procedures and practices, and makes appropriate changes if needed.
• Regularly evaluate the department or teams' objectives, plans, procedures and practices, and makes appropriate changes if needed.