QR2479 - Human Resources Call Centre Agent | Qatar Airways | Doha
Human Resources (Division)
Full Time - Permanent
Middle East | Qatar | Doha
Last date of application:
About Your Job:
In this role you will provide service excellence to Qatar Airways employees in relation to Government, and Employee services through phone, email, and fax. You will attend to staff queries, concerns, or complaints professionally, and in a timely manner. You will also provide resolutions to inquiries at the first contact, and handle staff complains professionally.
To be successful in this role you will have a Diploma or a qualification in a relevant field, with 1 year customer service experience in an Airline industry, or Travel Industry preferably with government services experience. You will possess excellent communication, and time management skills, and be part of a team that is able to work under pressure and towards deadlines.
Important Information Internal Staff:
This is a Grade 4 position based in Doha, Qatar.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate
4. NOC (Qatar Airways Group Employees Only)