Qatar Airways Group Internal Jobs Site

QR2479 - Human Resources Call Centre Agent | Qatar Airways | Doha

Job Function: Human Resources
Division: Human Resources (Division)
Job Grade: QR.04
Employment Type: Full Time - Permanent
City: Middle East | Qatar | Doha
Last date of application: 16-Feb-2015
About Your Job:

 In this role you will provide service excellence to Qatar Airways employees in relation to Government, and Employee services through phone, email, and fax. You will attend to staff queries, concerns, or complaints professionally, and in a timely manner. You will also provide resolutions to inquiries at the first contact, and handle staff complains professionally.

About You:

To be successful in this role you will have a Diploma or a qualification in a relevant field, with 1 year customer service experience in an Airline industry, or Travel Industry preferably with government services experience. You will possess excellent communication, and time management skills, and be part of a team that is able to work under pressure and towards deadlines.

Important Information Internal Staff:

This is a Grade 4 position based in Doha, Qatar.

Note: you will be required to attach the following: 1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate
4. NOC (Qatar Airways Group Employees Only)

Eligibility for Internal Movement

All internal transfers must be within policy.