QR2479 - Human Resources Call Centre Agent | Qatar Airways | Doha
Full Time - Permanent
Middle East | Qatar | Doha
Last date of application:
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.
About Your Job:
In this role you will provide service excellence to Qatar Airways employees in relation to Government, and Employee services through phone, email, and fax. You will attend to staff queries, concerns, or complaints professionally, and in a timely manner. You will also provide resolutions to inquiries at the first contact, and handle staff complains professionally.
To be successful in this role you will have a Diploma or a qualification in a relevant field, with 1 year customer service experience in an Airline industry, or Travel Industry preferably with government services experience. You will possess excellent communication, and time management skills, and be part of a team that is able to work under pressure and towards deadlines.
Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph
3. Copy of highest educational qualification
4. Copy of NOC - Internal staff only