Qatar Airways is seeking an Airport Services Agent to join our brand new station in Gothenburg in Sweden.
In this role you will be responsible to provide quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company's commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent and efficient manner.
Responsibilities include constant liaison with check-in, transfer desk, and other related areas for the smooth acceptance of passengers and direct arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc. You will coordinate the handling of company materials and ensure smooth passenger handling.
You will assist passengers with regards to entry requirements, visas and ensure passengers are assisted smoothly through airport facilities.
As the first personal contact between the Airline and its customers, you will portray the Qatar Airways brand to the highest standard ensuring that our customers receive our award winning 5 Star services at all times.