Current Opportunities

QR17618 - E-Commerce Officer | Qatar Airways | Mumbai

Organisation: Qatar Airways
Job Function: Commercial
Division: Mumbai - BOM
Employment Type: Full Time - Permanent
City: South Asia | India | Mumbai
Last date of application: 12-Jul-2018

Qatar Airways

Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About the Job:

In this role, you will administer and market the Qatar Airways website, maintaining its position as a key direct sales channel for the airline and driving qualified traffic to the website in order to increase conversion rate and achieve targets for revenue and online penetration for Qatar Airways.  You will identify, plan and implement sales initiatives, e-marketing activities, manage site content and eliminate any technical bugs in order to increase sales, whilst strengthening strategic online partnerships and improve overall customer experience on  You will also manage the privilege club in terms of growth and activity rate, and implement campaigns geared towards achieving the annual target.

Specific accountabilities include:

  • Planning and implementing a program of promotional offer, value-added and ancillary product propositions to achieve revenue, yield improvement, penetration targets for Qatar Airways website.
  • Designing and managing online marketing activity to increase relevant traffic flow and sales conversion, using PPC, SEO, viral, display, email marketing, social media and affiliate campaigns, ensuring the delivery of all campaign applications on time, to budget and to the highest standard
  • Analysing web traffic statistics and ROI of all e-marketing campaigns; compile regular and ad hoc reports to senior management on site behaviour and campaign impact
  • Providing specialist knowledge to teams of Search Engine Marketing, email marketing, affiliate programs, online marketing partnerships and relationship management, display advertising and social media
  • Will be responsible for optimizing spend from E-Commerce online advertising budget. 


About You:

To be effective in this role, you will need to have a Bachelors degree, preferably in Marketing or E-Commerce with a minimum of four years job-related experience.

Prior experience in B2C e-marketing or online retail travel marketing would be well regarded.  You will need to demonstrate experience and results in managing at least two of the following areas: Search Engine Marketing, Email Marketing, Affiliate Programs, Account Management of online marketing partnerships, Display Advertising and/or Social Media.  You should be familiar with online marketing tools including Ad Creative.

Candidates with Travel Industry experience  or prior Airline experience  with familiarity in Digital Analytics  programme such as Omniture or Google Anayltics would be given preference. 

You will need to be fluent (written and spoken) in English to perform this role.


Note: you will be required to attach the following:
1. Resume / CV

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