Current Opportunities

QR17076 - Sales Support Agent | Qatar Airways | Copenhagen (Fixed-term contract)

Organisation: Qatar Airways
Job Function: Commercial
Division: Copenhagen - CPH
Employment Type: Full Time - Temporary/ Intern
City: Europe | Denmark | Copenhagen
Last date of application: 27-Mar-2018

Qatar Airways

Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:

Reporting to the Commercial Manager, you will be responsible to effectively support the sales force to achieve and maximize the revenue targets ensuring the commercial success of the airline in the area of responsibility. You will provide administrative, technical and logistical support to the sales team. You will also support the Commercial Manager.

Accountabilities:

You will provide reports, relevant information and technical support to the sales force. Create and initiate QR Product presentations and secure constant updated product presentation. Handle problems encountered by the corporate/agents and liaise with relevant departments at Head Office if required, or as first step with the Nordic Head Office.

You will be the link between sales and marketing departments on communication activities, coordinating events, contact lists and relevant market information. Responsible for all relevant distribution lists. Assist with external requests in order to increase revenue and ensure customer satisfaction. You will also support the department’s administration and sales activities.

You will meet or exceed QR customers’ expectations in terms of service delivery and be an expert on QR product and service and promote QR advantages vs OAL.

Please note: This is a fixed-term contract for maternity cover

About You:

You should have relevant tertiary, trade or vocational qualification.

You will have minimum of 3 years of job-related experience within the travel trade. Previous experience in a sales agent role will be an advantage, as well as Amadeus and fare or ticketing experience.   You will also have strong MS Office skills. You must be able to coordinate actions and activities, prioritize tasks and have strong attention to detail. You must be able to work in a structured way, set priorities and work as a team player that enjoys cooperation between countries and different departments.

Fluency in Danish and English Language (written and spoken) is essential for this role. You should be comfortable with occasional flexible hours (evening and morning events).

You must have the right to live and work in Denmark.

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport

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