Current Opportunities

QR16654 - Front Desk Supervisor | Dhiafatina Hotel | Doha

Organisation: Dhiafatina Hotels
Job Function: Dhiafatina Hotels
Division: Airport Hotel - OH (Division)
Employment Type: Full Time - Permanent
City: Middle East | Qatar | Doha
Last date of application: 31-Mar-2018


Dhiafatina is the hotel arm of Qatar Airways and our business model focuses on owning and operating hotels. We currently own the 400 room, five star Oryx Rotana Hotel in Doha. We are also working up to opening our first hotel at the Hamad International Airport in Doha that will be managed by Dhiafatina. Our objective is to grow our hotel portfolio over the coming few years. At Dhiafatina we value your opinion, appreciate your contribution and work with you for your development.

About Your Job:

As Front Desk Supervisor you will ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to details and continuous customer focus. You will handles all systems and procedures connected with Front desk; check-in, check out, cashiering, night reception functions, auditing functions, luggage handling, hotel and city information, guest etiquette and other allied Front Office tasks. Also, to provide regular On Job Training on Front Office techniques and operating systems i.e. Opera.

You will be actively involved in leading and coaching the team towards achieving the highest levels of exceptional Guest service and colleagues results through the application of all corporate and property standards and policies.

About You:

You must be High School passed, Trade or Vocational qualified with minimum 3 years of job related experience with a reputable hotel.

Exposure to multi-cultural environment, good personnel development skills including team building, hands on approach to the daily operation and good communication skills in spoken/written English with proficiency in advanced computer applications are essential requirements of the job. Knowledge of Arabic language is an advantage. Candidate with excellent knowledge in Opera operating system will be only consider for this job.


Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. NOC (Qatar Airways Group Employees Only)

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