Current Opportunities

QR15897 - CCTV Operator | Qatar Duty Free | Doha

Organisation: Qatar Duty Free
Job Function: Safety & Security
Division: QDFC (Division)
Employment Type: Full Time - Permanent
City: Middle East | Qatar | Doha
Last date of application: 12-Feb-2018

Qatar Duty Free

Qatar Duty Free (QDF) is an award winning subsidiary of Qatar Airways, the national airline of the state of Qatar and currently operates at the Departure, Arrivals, VIP and Premium Terminal of Hamad International Airport. As one of the fastest growing Duty Free operations in the world, Qatar Duty Free operates from the new Hamad International Airport (HIA). HIA is also home to the newly created QDF Food & Beverage Division which will set new benchmarks in airport hospitality.

Welcome to a world where ambitions fly high!:

You are joining an outstanding and progressive business with one team ethic that aspires to achieve “excellence in everything we do “.

Qatar Duty Free is on an exciting journey with many opportunities for you to contribute and grow, both personally and professionally.

Every success in your career with Qatar Duty Free!

About Your Job::

As a CCTV Operator, you will be responsible for monitoring QDF areas across the airport through CCTV systems and liaise with the Supervisors, Police, MOI, Qatar Airways Security and other agencies as necessary. To observe behaviours and identify individuals who may cause loss or damage to QDF product and property.

You will also ensure that security performance standards of QDF staff and contractors meet the specification stipulated by the security supervisor to protect property and facilities of QDF at the airport against unlawful interference, theft, and damage.

 Specific accountabilities include:

  • Accountable for Monitoring of CCTV and access control systems across QDF sites (airport, warehouses, retail sites, operational areas)
  • Reporting and escalation of security and health and safety incidents identified from CCTV surveillance through to management, paying particular attention to fire hazards, flood, dishonesty, irregular conduct and unauthorised access and egress.
  • Monitor, identify and investigate POS activity and alarm activations, liaising with security supervisor / officer and duty managers to escalate issues and concerns
  • Contact with MOI, immigration authority, contractors and customers of QDF retail, Food & Beverage, QDF warehouses and other external agencies when required in relation to security and safety matters
  • Liaise and coordinate with external agencies and authorities relating to the protection of QDF employees, customers, assets and products
  • Operate and monitor all systems within the control centre in an efficient manner ensuring that all work is undertaken in line with the operating procedures, legislation and the codes of practice.
  • Assist in handling incidents as directed or required by the security supervisor.
  • Assist in evacuation of the Premises, firefighting and other emergencies as directed by the authorized DIA representative
About You::

To be successful in this role, you will ideally have a High School qualification and hold a CCTV and access control training certificate combined with at least 2-4 years of related experience. Fluency (written and spoken) in English is required for this role. It is required that you feel comfortable working independently and in teams as well. You must be in good health and have a good level of general fitness due to the physical demands of the job. It is important that you deal tactfully and effectively with people at all levels within the organisation, external agencies, contractors and members of the general public.

You will also be working in a rotating shift system and/on- call system as scheduled.

Note: you will be required to attach the following:
1. Resume / CV

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