Current Opportunities

QR14806 - Manager Direct Sales | Qatar Airways | New York

Organisation: Qatar Airways
Job Function: Commercial
Division: New York - JFK
Employment Type: Full Time - Permanent
City: Americas | USA | New York
Last date of application: 03-Jun-2017

Qatar Airways

Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:

The Manager Direct Sales USA, will be responsible for developing revenues from direct channels (CTO,ATO,CCC and QR.COM) as well as online travel agents in the US. Working closely with each partner to monitor results, identify opportunities where QR can grow and execute initiates-pricing, incentive and Marketing etc.

Direct Sales:

You will provide leadership on a strategic and commercial level for all channels and staff within the US, motivating  reporting team to achieve department revenue and operational targets. Develops and delivers on agreed strategic direction for channels including achievement of overall direct channel shift to QR.COM and ongoing rationalisation and improvement to existing processes/functions.


You will closely work with the Country manager and Marketing manager to develop the marketing plan for the year for QR.COM-taking into account the sales strategy. Prepare creative assets for the website in corporation with headquarters/marketing-including banner ads, email newsletters, images etc. You will manage the dedicated QR landing pages and ensure all contents is up to date with current  QR infor.Track the ROI for the marketing campaigns; optimise and refresh the IO’s as needed.

Management and Leadership:

You will lead, manage and motivate the team, taking overall responsibility for delivery of performance. Establish the department or teams objectives and priorities to align with support business objectives. Regularly evaluate the department or teams objectives, plans, procedures and practices and makes appropriate changes if needed. Manage mishandled customers when required. Identify and implement longer terms improvements in order to enhance sales and customer satisfaction as well as taking strategic lead on all key projects within the area of responsibility, driving productivity and organisational improvements to achieve cost of sale reduction and improvements in improvements in operations.

About You:

To be successful in this role, be a holder of Bachelors’ Degree or equivalent in job related experience. You should be a specialist with 5 years of job related experience. Must be PC literate with solid knowledge of Microsoft offline applications. You must have strong E-Ecommerce/E marketing experience. Have a good understanding of the USA travel industry.

You must be fluent in English and proven commercial skills and business acumen. Mathematical skills-calculating growth, return on investment, cost of  sale etc. Have the ability to effectively prioritise and coordinate multiple tasks to meet deadlines. Strong decision making and problem solving skills.

Note: you will be required to attach the following:
1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)

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