We are looking for a Senior Airport Service Agent to join our team in Vienna.
You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company's commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent and efficient manner. You will also ensure that our passengers receive the 5 star service that they expect from Qatar Airways.
- Constant liaison with Check-in, Transfer Desk, and other related areas for the smooth acceptance of passengers
- Direct Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
- Coordinate the handling of company materials and ensure smooth passenger handling and assist passengers with regards to entry requirements, visas etc and ensure passengers are assisted smoothly through airport facilities
- Be the first personal contact between the Airline and its customers