QR13992 - Customer Services Agent( Arabic Speaker- Tunisia & Morocco Event) | Qatar Aviation Services | Doha
Qatar Aviation Services
Customer Services - QAS (Division)
Full Time - Permanent
Middle East | Qatar | Doha
Last date of application:
Qatar Aviation Services
Qatar Aviation Services (QAS) is an award winning, premier ground handling organisation whose global headquarter is at Hamad International Airport (HIA), the hub airport of Qatar Airways. Since its establishment in 2000, QAS has developed a reputation as a premium provider of world-class ground services to: international airlines; Heads of State and VVIPs; private fleets and customers; executive charter flights and cargo operators.
The QAS team comprising of over 8,000 strong multicultural employees, is dedicated to fulfilling the total passenger and cargo requirements of the airport, the airlines and customers it serves. This team of highly trained and diversely skilled staff is the reason for QAS outstanding success and their Customer’s satisfaction.
About Your Job:
We are looking for Customer Services Agent with natural flair of delivering unforgettable service to all passengers travelling with Qatar Airways at Hamad International Airport. This includes the feeling that the journey has been memorable throughout and be able to constantly and consistently meet / surpass the needs of the passengers. Graduate with customer services background are welcome, as well as applicants with work experience in the field of hotel and aviation industry. Applicants must have warm, cheerful and expressive personality, interactive, service oriented, can handle pressure and can generously be patience with different passengers coming from different walks of life.
You must have a minimum of 2 years experience in customer services in an airline/travel industry or other work area with a hospitality focus. Good knowledge and working experience on DCS, AMADEUS systems is an advantage. A pleasing personality and willingness to work in shifts is essential. Applicants must possess excellent English and Arabic communication, interpersonal skills and proficiency in computer applications.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Recent Full Length Color Photo
4. Copy of Highest Educational Certificate