Current Opportunities

QR13757 - System Support Supervisor | Qatar Aviation Services | Doha

Organisation: Qatar Aviation Services
Job Function: Information Technology
Division: Operations Support Services - QAS (Division)
Employment Type: Full Time - Permanent
City: Middle East | Qatar | Doha
Last date of application: 31-Jan-2017

Qatar Aviation Services

Ground support for all airlines at Doha Airport

Qatar Aviation Services (QAS) is responsible for providing ground handling services at Hamad International Airport for Qatar Airways and a host of other airlines serving HIA. This covers everything from porters to baggage handlers/loaders, aircraft cleaners to equipment operators, and drivers to customer service agents.

About Your Job:

Being part of the IT Assets & Telecom team you will be responsible for efficient IT Assets procurement/ control & Telecom support functions for QAS operations and management. You will deal directly with different internal and external stakeholders providing IT procurement and telecom services to complete job tasks.

You will be responsible for logging all service calls raised by business units, track them efficiently & effectively to ensure all requests are concluded within SLAs. You will also manage administrative functions of different IT systems including IT Assets management and Telephone Billing Systems and generate different weekly and monthly reports for management and maintain department KPIs.

About You:

To be considered in this role you must hold a trade, tertiary or vocational qualification or equivalent with minimum 3 years of job-related experience preferably in IT Assets procurement, IT Assets control and/or Telecom systems management.  You should have strong analytical and reporting skills and be able to create dashboards for management.

Experience in project management and aviation ground handling company is an added advantage.

 

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. NOC (Qatar Airways Group Employees Only)

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