Current Opportunities

QR12004 - Regional Direct Sales & E-Commerce Manager | Qatar Airways | New York City

Organisation: Qatar Airways
Job Function: Commercial
Division: Commercial (Division)
Employment Type: Full Time - Permanent
City: Americas | USA | New York
Last date of application: 01-Aug-2017

Qatar Airways

Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:

The Regional Direct Sales Manager will be our e-commerce expert in the Region and will be responsible for the overall sales and revenue budget for Qatar Airways’ online business for the Americas. Besides focusing mainly on the e-commerce responsibilities, other duties would include reaching and driving the KPI Targets of the Call Center and Ticketing Outlets of the Americas. In this role, you will liaise closely with Revenue Management, local sales offices and the Marketing department to ensure online sales efforts are optimised to support the airline’s overall revenue generation. A key area of this role is to focus online sales towards higher yielding Economy class and Business class passengers.


Specific responsibilities of this role includes:

·         Creates yearly strategic business plan and online marketing plan for

·         Works with the local stations to implement the overall online sales strategy for the Americas

·         Ensures pricing competitive positioning of

·         Enhances sales and marketing relationships with the OTA community.

·         You will be responsible for coordinating the commercial team and the Americas Call Center in order to ensure that they are not only aligned with each other but also with the business objectives for the Americas region, by implementing and monitoring procedures, guidelines and strategies.

·         Reaching the objectives and KPI Targets of all ticketing offices in the Americas region.

·         Ensures online strategy is aligned with general airline industry and trends


About You:

The candidate for this role must have a strong understanding and first-hand experience in managing key direct sales channels. Approximately 5-7 years prior e-commerce experience is required – preferably driving E-commerce for a retail business from travel and/or airline industry. You need to have work experience in an online marketing agency or E-commerce department of a B2C retailer.

You must be proficient in MS Office analytical and presentation tools. You must have strong relationship building skills. Prior experience in a multinational company coordinating requirements between Head Office and global offices is a definite advantage.

Note: you will be required to attach the following:
1. Resume / CV

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