Current Opportunities

QR10688 - Senior Cargo Sales & Services Agent | Qatar Airways | Sialkot

Organisation: Qatar Airways
Job Function: Cargo
Division: Cargo (Division)
Employment Type: Full Time - Permanent
City: South Asia | Pakistan | Sialkot
Last date of application: 27-Mar-2016

Qatar Airways

Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:

As Senior Cargo Sales and Services agent, you will generate maximum sales to meet or exceed the revenue / tonnage targets while ensuring a quality customer service

 Your key accountabilities are:

  • Interact via telephone with customers in order to answer their queries and provide them with rate quotations
  • Actively hunt for cargo via telesales in order to ensure a full optimization of the capacity available
  • Contribute to achieving maximum cargo sales to meet / exceed annual revenue targets by providing excellent cargo customer service and operations support
  • Provide customer service functions including interaction with customers and GHA for QR Cargo export shipments
  • Ensure full compliance at all times with safety and security regulations, and with internal QR Cargo requirements, processes and regulations
  • Manage reservations and bookings based on available capacity, and action the requests (calls, emails and telexes) in a timely fashion
  • Coordinate between Airport cargo operations, GHA and outstations for shipments requiring special handling / attention to ensure smooth movement of cargo
  • Monitor cargo movements and pro-actively inform customers in case of irregularity
About You:

To join our team in this role, you will need to hold a high school qualification. You will have a minimum of 2 year-experience in the Cargo / Air Freight Industry in a similar role

Your MS Office Skills must be at an advanced level and must have excellent communication and negotiation skills. You must have an excellent command of written and spoken English, and currently be legally eligible to live and work in Pakistan.

You should have knowledge of IATA/TACT regulations, basic cargo handling, DGR and live animal regulation. Knowledge in Cargo sales will be an added advantage.

Note: you will be required to attach the following:
1. Resume / CV

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